Because of You

First Annual CTG Summit

Date & Location

September 18, 2021 8:30am – 7:30pm
Wyndham International Drive
8001 International Drive, Orlando, FL 32819

Important details

Parking is located behind the resort adjacent to Cooper’s Hawk Restaurant. After Parking, proceed through the double doors and directly into the hallway where you will see us at the registration table.
If you are staying at the Hotel on Friday or Saturday night, check in time is 4pm. Reservations and payment have already been taken care of. If you have any trouble at check-in Laurel & Josh will be on-site so you can call or text us directly. Laurel: (407) 435-2732 Josh: (407) 443-8784.

Registration begins at 8:30am and everyone should be seated in the main ballroom by 9am.

Schedule

8:30am – 9:00am

Check-in & Registration

12:00pm – 1:00pm

Lunch

6:00pm – 7:30pm

Happy Hour/Reception

9:00am - 11:00am

Morning Sessions (Citron)

9:00am – 9:30am

Kick-off/Inspiration

Speaker: Bobby Davidowitz

Co-Founder & Team Leader

The Alliance Group at eXp Realty

9:30am – 10:15am

“Confetti Craze”

Building raving fans through a culture of customer obsession.

Speaker: Amanda Douglas

Founder & CEO

Celebration Title Group

10:15am – 11:00am

“Streamlining the Spark”

Ignite efficiency and take control of your workload with productivity hacks and automations.

Speaker: Josh Pennington

Director of Growth & Expansion

Celebration Title Group

9:00am - 11:00am

Morning Sessions (Continued)

11:00am – 11:30am

“Halt the Hack”

Cybersecurity Best Practices, identifying attempts at wire fraud, and understanding the difference between hacking and phishing.

Speaker: Shawn Cable

Owner

Codeblack IT

11:30am – 12:00pm

“Collaborate to Celebrate”

An overview of Celebration Title Group’s organizational structure and an introduction to TeamCTG Social – our very own internal social media, communication, collaboration, and education platform.

Speaker: Jody Seltzer

Director of Sales

Celebration Title Group

Speaker: Nikki Patrick

Marketing Specialist

Celebration Title Group

Variable Times

Post-Breakout Sessions (Citron)

1:50pm – 2:35pm

“Beyond the Celebration”

A peek into the future of CTG and what’s on the horizon.

Speaker: Amanda Douglas

Founder & CEO

Celebration Title Group

4:30pm – 5:45pm

“Apsire to Inspire”

A Q&A panel discussing career growth, challenges, and work-life balance with your very own leadership team.

Speakers: All Leadership

All Department Leads

Celebration Title Group

Moderator: Amanda Douglas

Founder & CEO

Celebration Title Group

1:00pm - 1:45pm

First Round Breakout Sessions

1:00pm - 1:45pm

Room: Orange | Department: Contract Specialists & Junior Processors

"What is Title Insurance, anyway?"

Get familiar with the life-cycle of a real estate transaction and the role we play!

Speaker: Jody Seltzer

Director of Sales

Celebration Title Group

1:00pm - 1:45pm

Room: Lime | Department: Sales & Marketing

"Is Data the New Gold?"

Learn how to identify and target your ideal customer at a high level.

Speaker: Rob Modeszto

Success Partner

Celebration Title Group

1:00pm - 1:45pm

Room: Lemon | Department: Admins

FAQ Mastery Class

Master initiative by leveraging resources to handle common customer service requests.

Speaker: Anika Breath

Lead Administrative Assistant

Celebration Title Group

1:00pm - 1:45pm

Room: Citron | Department: Closers, Closing Specialists, Processors, & Post-Closing

"Factual, Faultless, and Flawless"

Fostering a risk-aware culture of compliance through error-free files.

Speaker: Gail Douglas

Chief Financial Officer

Celebration Title Group

2:45pm - 3:30pm

Second Round Breakout Sessions

2:45pm - 3:30pm

Room: Orange | Department: Contract Specialists & Junior Processors

"Extinction of the Data Dinosaur"

Streamlining order entry and information collection through new age systems.

Speaker: Josh Pennington

Director of Growth & Expansion

Celebration Title Group

2:45pm - 3:30pm

Room: Lime | Department: Sales & Marketing

"The Reel World"

Social media tips & Reels tutorial for being a rockstar brand ambassador and CTG influencer!

Speaker: Diana Montoya

Social Media & Marketing Coordinator

Celebration Title Group

2:45pm - 3:30pm

Room: Lemon | Department: Admins

"Own The Omnichannel"

A first look at our new Vonage Contact Center and customer service protocols of the future.

Speaker: Sean Barsin

Solutions Engineering Manager

Vonage

2:45pm - 3:30pm

Room: Citron | Department: Processors, Closers, Closing Specialists, & Post-Closing

"Teamup Cleanup"

Same system, new look! An introduction to the new and improved Teamup Calendar.

Speaker: Lauren Lasso

Funding Specialist

Celebration Title Group

3:35pm - 4:20pm

Third Round Breakout Sessions​

3:35pm - 4:20pm

Room: Orange | Department: Closers & Post-Closing

"Calculated Closings"

Becoming tactical closers through proactive and prepared strategies.

Speaker: Mayra Estrella

Office Manager

Celebration Title Group

Speaker: Angela Moore

Escrow Agent

Celebration Title Group

3:35pm - 4:20pm

Room: Lime | Department: Admins

"Elevating The Experience"

Meet the look, smells, & sounds of the new Celebration Experience

Speaker: Josh Pennington

Director of Growth & Expansion

Celebration Title Group

Speaker: Justin Lopez

Docs Wizard

Celebration Title Group

3:35pm - 4:20pm

Room: Lemon | Department: Closing Specialists

"Ready, Set, Celebrate!"

Streamlining document preparation and post-closing processes with all new ReadyDocs and paperless techniques.

Speaker: Maria Brawne

Closing Specialist

Celebration Title Group

Speaker: Justin Lopez

Docs Wizard

Celebration Title Group

3:35pm - 4:20pm

Room: Citron | Department: Processors & Junior Processors

"Communication Station"

Enhancing work-life balance through streamlining communications, automating frequent requests, and meeting customers where they are.

Speaker: Jillian Howard

Processor

Celebration Title Group

Speaker: Kya Wolfe

Processor

Celebration Title Group

Speaker: Sean Barsin

Solutions Engineering Manager

Vonage